Our Work
The White Rock-South Surrey Division of Family Practice is a local innovation in health care and part of a province-wide initiative designed to support Family Physician leadership, make connections, and inspire health care change in our local community.
The Division is a non-profit society led by a local Board of Directors. We are an organization that values diverse perspectives, strives for excellence, and believes in transparency and accountability. We work in partnership with the Doctors of BC, Family Practice Services Committee (FPSC), Fraser Health Authority, the BC Ministry of Health, and various community service groups.
We believe in building strong relationships with our community partners and actively participating with them to improve the overall wellness of our community.
Our Division is one of 47 regional Division of Family Practices in BC representing 230 communities. Learn more about other Divisions and FPSC at divisionsbc.ca.
VISION
A thriving community of Family Physicians delivering quality care.
VISION
A thriving community of Family Physicians delivering quality care.
Mission
- Ensure all patients in our community have timely access to their primary care provider
- Support Family Physicians to provide quality care in all settings
- Support a sustainable, enjoyable, and collaborative work environment for Family Physicians
- Work collaboratively with patients, health care providers, partners, and community
Values
- Continually strive for excellence
- Be innovative
- Be inclusive and respectful of diverse opinions and perspectives
- Ensure transparency and accountability
Our Impact
Learn more about the impact of our past and ongoing Division initiatives with our Strategic Approach and Annual Review/Reports:
Our Initiatives
We have many initiatives that are strengthening health care in our community:
Patient Medical Home (PMH)
We support initiatives designed to strengthen the Patient Medical Home (PMH), which is a family practice that operates at an ideal level, providing longitudinal patient care. PMHs are also the foundation of care delivery, within Primary Care Networks (PCNs) and the cornerstone of an integrated system of primary and community care.
In 2020, we began implementing a Primary Care Network (PCN) in our community in partnership with Fraser Health Authority and other community organizations (see news release). This program is guided by a Ministry of Health approved Service Plan, unique to our community.
Our PCN includes a team-based care network of Family Physicians and primary care service providers: Neighbourhood Nurses, Neighbourhood Social Workers, Patient Educators offering free group education, Mental Health Educator, Pharmacist, and Sources offering free counselling.
Long-Term Care Initiative
Our Long-Term Care Initiative (LTCI) is managed in partnership with the Fraser Health Authority under the contractual direction of the Family Practice Services Committee (FPSC). The Division works with local physicians who provide enhanced clinical care and 24-hour availability to both public and private residential facilities in the community. By enabling round-the-clock patient care as needed, physicians working in long-term care facilities are better able to support residential patients where they live and reduce the need to visit the emergency department. LTCI program physicians are also actively working to reduce the number of medications LTC residents take. The goal is for the elderly to enjoy life with as few medications, and as few side effects, as possible. The LTCI program has been successfully operating in WRSS since 2011 and with FPSC since 2015.
Transformative Reconciliation
Our Division is on a journey of incremental action-oriented change moving toward reconciliation. Through this emergent work, we aim to enhance cultural change in our organization and community, with the goal of creating Indigenous cultural safety at the program and practice level through cultural humility. Reconciliation can be imagined as being a good neighbour.
Our History
More than a decade ago, primary health care in BC was in decline. Family physicians were disillusioned and disengaged and increasing numbers of medical students were opting out of family medicine. Recognizing a need for change, Doctors of BC and the provincial government embarked on a journey together to improve primary care. This process began in 2002, with the formation of the General Practice Services Committee (now called Family Practice Services Committee). Divisions were created starting in 2009. Our Division was one of the first ones to exist.
Watch this video to learn about the Division’s beginnings, key milestones and accomplishments over the past 15 years, and our exciting future ahead.